Home Appliances
We'll gladly assist you in person, too.
Getting in touch with Bosch repair specialists is easy: you can reach our service experts 7 days a week and around the clock by telephone.
Is there a need for a repair or can I solve the issue on my own?
Is there a need for a repair or can I solve the issue on my own?
It’s always recommended to check the online selfhelp to identify the fault and to browse the FAQs. Many minor problems can be solved by your own to avoid a repair order.
Repair or buy a new appliance: does a repair makes sense?
Repair or buy a new appliance: does a repair makes sense?
Depending on the fault and the age and status of your appliance, our Bosch Home Appliances service will do an analysis and recommend whether a service repair is appropriate. We will give you advice on what is best to do. In most cases, a repair will be recommended as far as technically and economically worthwhile. Ultimately, it’s your decision about what happens to your appliance.
For repairs which requires an engineer's visit if a repair isn’t possible or not recommended in out-of-warranty cases, you will get a cashback of the call-out charge when buying a new Bosch Home appliance. Within the warranty, there will be solution, such as the exchange of your appliance.
Which parts are used to repair?
Which parts are used to repair?
Our Bosch customer service only uses only original replacement spare parts – not copies or second-hand parts. To prepare in the best way, all issues are analysed in advance by a technical team to ensure the engineer is equipped with the replacement spare parts likely to be needed to complete the repair.
How much will the repair cost?
How much will the repair cost?
If your appliance is covered by the two-year Bosch manufacturer warranty conditions there will no charge for the repair. In case the appliance is not covered by the manufacturer's warranty, you can check the fair and trasnsparent repair prices. Details you will get by selecting the appliance category which is concerned. Our customer service carefully monitors the repair prices to offer you the best possible value for money.