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Appliance Data

Please provide the following information about your appliance. The fields with an * are mandatory.

The FD Number, Serial Number, and Purchase Date fields are NOT mandatory. If you do not know the information for these fields, leave them blank and click on “Next” to proceed.

Appliance Category

FD Number
(Optional - digits only)

This field is required

Please check the information entered

Please enter a valid value

The fields must match

Please enter a valid value

Serial Number
(Optional - digits only)

This field is required

Please check the information entered

Please enter a valid value

The fields must match

Please enter a valid value

Purchase Date
(Optional)

This field is required

Please check the information entered

Please enter a valid value

The fields must match

Please enter a valid value

How to find your Model Number (E-Nr)

Please select your appliance group & category , and you will be shown where you can find the rating plate.

Category Subcategory

Problem Category

Problem

Description
(Optional)

Remaining characters

This field is required

Please check the information entered

Please enter a valid value

The fields must match

Please enter a valid value