Home Appliances
Welcome to the Bosch Induction Cooktop Troubleshooting Guide. When your Bosch induction cooktop displays an error, it usually signals that some maintenance or troubleshooting is needed. Understanding these error signals can help you resolve Bosch induction cooktop issues, including problems with heating, power supply, and control panel functionality. Read on to learn how to troubleshoot common issues and fix your cooktop.
Seeing an induction cooktop error code that is not listed below?
If you can't find your error code on this page, you may need professional support. Please contact Bosch Customer Service at 1-800-944-2904. Before reaching out, please find your cooktop model number and have it ready. This will help our team resolve your problem more efficiently.
Error Code E or F
An error code/fault occurred in your cooktop.
To resolve:
1. Press and hold the touch key for the cooking zone in question, in order to read the fault code.
2. If the fault code is not listed on this page, disconnect the cooktop from the power supply, wait 30 seconds, and then reconnect it again. If the display appears again, contact Customer Support and tell them the precise error code.
3. If an error occurs, the appliance will not switch to standby mode.
Key Symbol
The child lock is activated.
To deactivate the child lock:
1. Touch and hold down the lock key symbol for four seconds.
2. The lock is now deactivated, and your cooktop is ready to use.
To reactivate the child lock:
1. Ensure your cooktop is turned off.
2. Touch and hold down the lock key symbol for four seconds.
3. The display next to the lock button lights up for ten seconds. Your cooktop is now locked.
All displays flashing
The control panel is wet, or objects are lying on it.
To resolve:
1. Dry the control panel or remove the object.
— is flashing
There is an electronics fault
To resolve:
1. Briefly cover the control panel with your hand to acknowledge the fault.
Error Code dE and the cooking zones do not heat up
The demo mode has been activated.
To resolve:
1. Disconnect the appliance from the power supply for 30 seconds by briefly switching off the circuit breaker in the fuse box.
2. Touch any control on the cooktop within the next three minutes.
Error Code E7010
The cooktop is unable to connect to your home network or to the hood.
To resolve:
1. Switch the appliance off and on again.
2. If the fault/error was a one-off occurrence, the message will disappear.
3. If the message appears again, call Bosch Customer Support at 1-800-944-2904 and specify the exact error code when calling.
Error Codes E9000 or E9010
The supply voltage is incorrect. It is outside the normal operating range.
To resolve:
1. Contact your electrical utility provider or contact Bosch Customer Support at 1-800-944-2904 for assistance.
Error Codes F1 or F6
The cooking zone has overheated. It has switched off to protect the work surface.
To resolve:
1. Wait until the electronics have cooled down sufficiently.
2. Switch the cooking zone back on and you can continue to cook.
Error Codes F2, F4 or E7015
The electronics have overheated. The corresponding cooking zone has switched off.
To resolve:
1. Wait until the electronics have cooled down sufficiently.
2. Touch any control element on the cooktop.
3. When the error message disappears and the electronics have cooled down sufficiently, you can continue to cook.
Error Code F5 and the power level flashes alternately while beeping
There is hot cookware near the control panel. The electronics are at risk of overheating.
To resolve:
1. Remove the cookware from the control panel and you can continue to cook.
Error Code F5 and beeping
There is hot cookware near the control panel. The cooking zone has switched off to protect the electronics.
To resolve:
1. Remove the cookware from the control panel.
2. Wait a few seconds.
3. Touch any control element on the cooktop.
4. When the error message disappears and the electronics have cooled down sufficiently, you can continue to cook.
Error Code F8 + H/h and the cooking zones are not heating
The cooking zone has been operating continuously for an extended period of time without interaction. The automatic time limitation has been triggered.
To resolve:
1. Simply touch any control element on the cooktop.
2. You can set the cooking zone and continue to cook
Error Code U1
Incorrect input voltage, not within normal working limits.
To resolve:
1. Contact the electricity distributor.
Error Codes U2 or U3
The cooking element has overheated and has switched off to protect the cooktop.
To resolve:
1. Wait for the electronic system to cool down and then turn the cooktop on again.
Error Code U400
The supply voltage is incorrect. It is outside the normal operating range.
To resolve:
Contact your electrical utility provider or contact Bosch Customer Support at 1-800-944-2904 for assistance.
Finished troubleshooting and ready to reset your induction cooktop error code?
To reset your cooktop, follow these simple steps:
- Turn Off the Cooktop: Make sure the cooktop is turned off completely.
- Power Cycle the Cooktop: Disconnect the cooktop from the power source. You can do this by switching off the circuit breaker or unplugging the cooktop (if accessible). Wait about 30 seconds to 1 minute.
- Reconnect Power: Restore power by switching the circuit breaker back on or plugging the cooktop back in.
- Check for Errors: Turn the cooktop back on to see if any error codes reappear. If issues persist, it might indicate a more specific problem requiring professional support.
If following these steps did not reset the error code, consult your owner’s manual for more specific reset instructions.
For additional assistance, please contact Bosch Support at 1-800-944-2904.