Home Appliances
If your washing machine is not filling up with water correctly, your appliance may have water pressure issues or blocked hoses. To diagnose and resolve, please check the following:
Filters in the Water Connection or AquaStop Hose May be Blocked
If your washing machine is not filling up, you may want to see if it's due to a blocked filter. Here is how to resolve the issue. Clean the filters in the water supply hose. Attention: The AquaStop safety device contains an electric valve, so do not immerse in water. Instructions:
1. Turn the tap off.
2. Take the hose off the tap.
3. Clean the filters using a small brush.
4. For appliances without an AquaStop hose, remove the hose from the back of the appliance. Take out the filter with pliers and clean it.
5. Reconnect the hose and check for leaks.
Water Pressure May be Too Low
Additionally, if your water pressure is too low, this may be impacting the washing machine's ability to fill with water. To check the water pressure, fully turn on the tap and see if approximately 2.5 gallons (10 liters) of water per minute flows out of the fully open tap. Be sure to place a bucket under the water tap before running the water. If the water pressure is too low, there will be less water discharging. Contact your plumber if the water pressure is too low.
If these troubleshooting tips don't help, contact us for further assistance at 1-800-944-2904 or find a servicer using the links below.
