What Does the Tap Symbol on a Bosch Washer Mean?

Are you seeing a water tap symbol flashing and beeping on your Bosch washing machine's display? This tap symbol indicates the cold water is not able to enter the washer. To diagnose and resolve the issue, please check the following:

Drainage Hose May be Blocked or Kinked

If your washing machine is flashing the tap symbol, it may be related to a drainage hose problem. Here is how you should resolve and clean:

Clean the filters in the water supply hose.
Attention: The leaking water may be very hot with a risk of scalding.
Set program to OFF.
Pull out the main plug.
Check whether the drainage hose has been installed without kinks.
Loosen the hose clip on the siphon and carefully remove drainage hose and any residual water.
Clean drainage hose and siphon spigot.
Hold drainage hose in a bucket and select the DRAIN program.
Connect drainage hose to the siphon and check for leaks.

Pump May be Blocked or Need to be Cleaned

. If your filter pump is partially or fully blocked, it can impact your appliance's ability to allow cold water to enter the washer. A clogged filter pump will lead to your washer flashing the tap symbol. Here is how you should resolve and clean:

Clean the pump.
Attention: The leaking water may be very hot with a risk of scalding.
Set program to OFF.
Pull out the main plug.
Open and remove service flap.
Drain any water through the drainage hose by slowly removing the pump cover.
Clean the interior, pump cover thread and pump housing. The impeller wheel of the pump must be able to turn.
Re-insert the pump cover and screw on firmly.
To check for leaks, pour 1 quart (1 liter) of water into the detergent dispenser. Check for leaks and then start the DRAIN program.

The Cold Water Tap May Not be Turned on or its Water Pressure May be Too Low

If your cold water tap is off or your water pressure is too low, this may impact the washing machine's ability to have cold water enter. Here is how you should resolve the issue:

To check the water pressure, fully turn on the tap and see if approximately 2.5 gallons (10 liters) of water per minute flows out of the fully open tap.
Be sure to place a bucket under the water tap before running the water. If the water pressure is too low, there will be less discharging water.

If these troubleshooting tips don't help, contact us for further assistance at 1-800-944-2904 or find a servicer using the links below.