Bosch Technicians

Every Bosch purchase comes with exceptional customer support. Bosch technicians are one of the many reasons for this excellence. When your appliance needs servicing, you can count on Bosch technicians. They are:

Knowledgeable: Bosch technicians provide friendly, efficient service while answering use and care questions and providing helpful advice. They are thoroughly trained on Bosch technology and how to provide a premium service experience.

Dependable: You can depend on them for all your service and repair needs. They have the knowledge needed to repair your Bosch appliances.

Empathetic: They understand your needs, relate to your situation, and keep you informed through the whole process.

Our technicians go through thorough training to become Bosch specialists. They attend monthly and yearly training sessions, which focus on providing premium support as well as fine-tuning their technical knowledge of Bosch products.

Our network of technicians consists of Factory Service Technicians and Authorized Service Providers.

• Factory Service Technicians - These are technicians employed by Bosch Home Appliances who service Bosch products. Bosch Factory Service is available in certain major metropolitan areas.
• Authorized Service Providers - To help ensure customer access to a service technician, we engage with external service agencies to meet these needs. Every year, Bosch recognizes authorized service providers who achieve the highest scores in overall customer satisfaction for their regions.

From arriving to leaving the customer’s home, our technicians are respectful and accommodating, ensuring the customer is fully satisfied with the service. They will not only service your appliance, but can provide you with use and care tips.

Click on the link below to find a servicer in your area. If Factory Service is available, you can book a service visit online. If not, contact a Bosch Authorized Service Provider.

Bosch technicians strive to provide you with an exemplary service experience. We regularly survey customers to receive feedback on their service visit. Here’s what our customers have to say about Bosch technicians:

• The service representative did an excellent job! He also communicated very well when he would arrive at our house, and he was right on time. He was very thorough in his diagnosis of the problem, and he fixed it! He also patiently answered a number of questions that I had about the operation of the dishwasher.
• Our technician was friendly, professional and efficient - he made it such a quick seamless process!
• Our repair man was professional, patient and so competent. He took the time to answer our many questions about our dishwasher and was able to remedy our issues. He is a real superstar.
• The service technician was outstanding. Very knowledgeable and friendly. Made me feel great about owning a Bosch product.