Home Appliances
While it’s not uncommon for washing machines to stop spinning, it’s often not caused by a severe issue. If your Bosch washing machine drum is not spinning, here are some quick ways to solve the problem and get your washing machine back to working order.
Clothing May be Stuck Under the Agitator
There could be a few different reasons why your washing machine drum is stuck. First, check if a piece of clothing is stuck under the agitator. To fix clothing stuck under the agitator, carefully lift the agitator using a gentle rocking motion to see if the clothing can be pulled out. If the item is still trapped, you may need to remove the agitator entirely, which typically involves unscrewing a bolt at the base, to free the clothing safely.
Drainage Hose May be Blocked or Kinked
If your Bosch washer won’t spin, there may be a blockage in the drainage hose. To solve this, clean the filters in the water supply hose. Attention: The leaking water may be very hot with a risk of scalding. Set program to OFF. Pull out the main plug. Check whether the drainage hose has been installed without kinks. Loosen the hose clip on the siphon and carefully remove drainage hose and any residual water. Clean drainage hose and siphon spigot. Hold drainage hose in a bucket and select the DRAIN program. Connect drainage hose to the siphon and check for leaks.
Pump May be Blocked or Need to be Cleaned
If your Bosch washer pump is blocked, it may prevent the washing machine from spinning. To solve this, we recommend cleaning the pump. Attention: The leaking water may be very hot with a risk of scalding. Set program to OFF. Pull out the main plug. Open and remove service flap. Drain any water through the drainage hose by slowly removing the pump cover. Clean the interior, pump cover thread and pump housing. The impeller wheel of the pump must be able to turn. Re-insert the pump cover and screw on firmly. To check for leaks, pour 1 quart (1 liter) of water into the detergent dispenser. Check for leaks and then start the DRAIN program. Read here for more guides to cleaning your Bosch washing machine.
The Laundry Load May be Imbalanced
Having an unbalanced load is one of the most common causes of why your washing machine is not spinning. If the imbalance is too large, the spin cycle will not run or reduce its speed to protect your appliance. In addition, the appliance attempts to improve distribution of the laundry by several spin attempts. This extends the program running time. To help avoid this, please wash large and small items together to reduce the imbalance. Make sure to close zippers and buttons on pillows and duvet covers. You can also try rearranging your wet laundry and running the spin cycle again.
What to Do if Troubleshooting Doesn't Fix the Problem
If your Bosch washing machine drum is stuck after trying the above solutions, it may indicate a more complex issue. One possibility could be a broken drum or a damaged motor, which can prevent the drum from rotating properly. Additionally, electrical faults such as a malfunctioning control board or a worn-out drive belt could also disrupt the spin cycle. In such cases, it’s best to seek professional assistance.
A Bosch technician can accurately diagnose the problem, whether it’s a mechanical failure or an electrical issue, and recommend the right repairs to get your washer back in working order.
Contact us for further assistance or find a servicer using the links below.
